Chris could have become my worst nightmare. He was a key stakeholder and decision maker on the largest active account that my company was dependent upon for its financial stability. That wasn’t the problem. The issue was that we were midway through the initial project deliverables and it was becoming apparent to team members on both sides that the budget specified on the contract was insufficient to deliver a solution that would actually meet the needs of their business. This was a huge problem. I was doing my best to navigate the situation and keep calm on the outside, but on the inside, I was stressed to the max knowing that it was possible that we could lose the account and suffer a significant financial loss.
Assume Positive Intent
Assume Positive Intent
Assume Positive Intent
Chris could have become my worst nightmare. He was a key stakeholder and decision maker on the largest active account that my company was dependent upon for its financial stability. That wasn’t the problem. The issue was that we were midway through the initial project deliverables and it was becoming apparent to team members on both sides that the budget specified on the contract was insufficient to deliver a solution that would actually meet the needs of their business. This was a huge problem. I was doing my best to navigate the situation and keep calm on the outside, but on the inside, I was stressed to the max knowing that it was possible that we could lose the account and suffer a significant financial loss.